FAQS

Please see below a list of our most frequently asked questions. If you can’t find the answer to your question, please do not hesitate to email me at eatwithellaenquiries@gmail.com where I’ll be happy to assist.

How do I place an order?

All orders can be made here on our website. Once you have added an item to your basket and find yourself at the checkout you will be asked to complete an ‘ORDER FORM’ to select collection/delivery & order date.

If you would like to order something bespoke that isn’t on this menu then please send us an enquiry: eatwithellaenquiries@gmail.com

The date I require isn’t on the list?

Our availability is updated regularly and we take online orders up to 2 months in advance. Send us a DM or email enquiry, as there are sometimes exceptions.

We are closed on Sunday’s and don’t offer collection/delivery on this day. We suggest booking into the Saturday beforehand, and your order will still be fresh.

Do you deliver? Where do you Deliver? Is there a fee?

Deliveries are made within a 8 mile radius of NR7. We deliver Tuesday - Saturday between 9am-6pm. We charge a flat rate fee of £2.99. If you are unable to collect your order, or live outside of this area, then send us an email as we we can sometimes make exceptions for some addresses.

For larger orders/event requests we can travel further. Please enquire via email.

What dietary requirements do you cater for?

Pregnancy safe, Vegan, Halal & GF. Although we try our absolute best to cater for allergens, there is a high risk of cross contamination.

Can you accommodate our theme?

I love a theme! Please send as an enquiry to eatwithellaenquiries@gmail.com and we can discuss ideas.

When can I collect my order?

Collection is available from NR7 between 9:00-11:00 or 16:30-18:30 (Tuesday-Sunday).

Select your preferred date & time when at the checkout.

Can you deliver to a different address?

Yes. If you’re ordering as a gift, simply enter the desired delivery address at checkout.